Shipping & Returns
SHIPPING POLICY
We process all orders within 3 business days. If we cannot process your order for any reason within 3 business days, we will notify you as quickly as possible.
RETURN & EXCHANGE POLICY
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Merchandise must be returned within 14 days.
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Merchandise must not be worn, altered, or washed.
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Merchandise must have all tags attached.
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Please Note: original shipping charges are NOT REFUNDABLE.
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Ship your package using a traceable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records.
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You will receive an email once your return has been processed. Please allow 7-14 business days from the time we receive your return for it to be processed.
INTERNATIONAL ORDERS
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ALL INTERNATIONAL ORDERS ARE FINAL SALE!
All Returns must be shipped to the following address:
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Onyx Baby Co. Returns
Order #:
7250 S. Durango Dr. Suite 130-290
Las Vegas NV, 89113-2255